Frequently Asked Questions

Tubo.ph is an HRIS, timekeeping, and payroll platform with an e-wallet for salary disbursement.
It brings employee files, timekeeping, payroll, salary disbursement, and workforce payments together in one connected platform.

Tubo.ph is built for businesses with complex workforce requirements, including construction, logistics, retail, manufacturing, manpower, security companies and SMEs.

Yes. Tubo offers solutions for SMEs, agencies, and larger companies, with plans designed to scale based on business size and employee headcount.

Tubo digitizes timekeeping by replacing manual time records with digital time-in and time-out logs. It connects Timekeeping, HRIS, Payroll, and Salary Disbursement in one platform, reducing the need to upload separate files or switch between different systems. Time records can flow directly into payroll, reducing manual data entry, time reconciliation, and duplicate work.

Tubo connects HRIS, Timekeeping, Payroll, and Salary Disbursement in one platform, allowing timekeeping records to flow seamlessly into payroll and salaries to be disbursed directly to employees through their Tubo E-Wallet, any Bank Account, or other E-Wallets.

Tubo may support integration with existing company systems depending on the system, available APIs, technical requirements, and implementation scope. Contact us to discuss your requirements.

Yes. Tubo offers different modules that businesses can choose based on their requirements. You can select the solutions that best fit your business needs.

Tubo uses industry-standard security measures and encryption to protect employee and company data. Tubo has also undergone penetration testing, with a penetration test certificate demonstrating that security testing has been conducted on the platform. Tubo is designed to handle personal data in accordance with the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173).

Access to employee and company information is controlled based on authorized user access and applicable permissions.

With Tubo, you only pay a simple, affordable monthly rate based on the size of your team. No long-term contracts and no lock-in period. Visit our pricing page to view our plans and rates.

No. All published Tubo prices are exclusive of VAT. Qualified PEZA-registered companies may be eligible for VAT zero-rating on applicable services, subject to PEZA requirements and certification.

Yes. You can attend a demo every Tuesday and Wednesday to explore Tubo.ph's features and see how our platform can support your business needs. You can reserve a slot here: https://tubo.ph/demo

Getting started is easy. Choose the plan and modules that best fit your business, then click “Sign-Up Now” to begin your registration. Tubo offers monthly plans with no long-term contracts, with pricing based on your actual employee headcount. You can view our pricing plans here: https://tubo.ph/pricing/

Tubo Timekeeping is a digital timekeeping solution that allows companies to monitor employee attendance through whether employees are working in the office, remotely, on-site, or on the road.

Yes. Tubo is designed for teams working in the office, remotely, on-site, or on the road, including employees who report to different locations.

Tubo is available through both the web portal and mobile app, allowing you to access Tubo conveniently from your web browser or mobile device. The Tubo App is available for download on the Apple App Store and Google Play Store and can be installed on employees’ mobile phones, while the Tubo Timekeeper has separate device requirements for shared on-site use.

Tubo App – Individual Employee Devices

Android: OS Version 9 and up
iPhone/iOS: iOS 14 and up
The app is installed directly on each employee’s mobile phone for individual time in/out.

Tubo Timekeeper – Shared On-Site Device

Android: OS Version 12 or higher (Tubo Timekeeper is only available for Android devices)
RAM: Minimum 8 GB physical RAM; virtual/extended RAM is not accepted as a substitute
Camera: Minimum 2 MP; 5 MP recommended for better results
Basic camera functionality is required for employee enrollment and facial recognition.

Employees can time in and out in two ways. The Tubo App can be installed on each employee’s mobile phone for individual timekeeping. Alternatively, multiple employees can use the Tubo Timekeeper App on a shared device to time in and out using facial recognition. Companies can deploy multiple Timekeeper devices across different locations as needed.

The Tubo App is installed on each employee’s mobile phone for individual timekeeping. This is ideal for office, field, and hybrid employees. Tubo Timekeeper is a shared device used by multiple on-site employees.

Yes. Tubo is designed for teams working in the office, remotely, on-site, or on the road, including employees who report to different locations. The Tubo App uses GPS tagging to help verify where employees time in and out.

Yes. Tubo supports different work schedules, including Fixed, Flexi, and FlexiMax, allowing companies to manage employees with different scheduling requirements.

Yes. Employees can time in and time out even when they are offline. This applies to both the Tubo app and Timekeeper app. The time logs will be stored on the device and will sync to the system once an internet connection is available through mobile data or Wi-Fi.

Syncing uploads the employee’s time logs to the Tubo system so they can be reflected in the company’s records and used for attendance monitoring and payroll.

Yes. Tubo Timekeeping is integrated with the Payroll module, allowing employee time records to flow directly into payroll. This eliminates the need for manual re-entry and reduces the time spent reconciling attendance records before payroll processing.

Yes. Employees can use the Tubo App to file requests such as leave, overtime, and other attendance appeals.

Tubo can support external timekeeping data through timesheet uploads. However, direct integration with a specific biometric device may require an assessment of the device and its available integration capabilities.

Tubo Payroll is a system designed to connect employee information, timekeeping, salary rules, compensation, deductions, and salary disbursement in one platform.

Yes. Tubo uses configured salary rules, employee information, schedules, and timekeeping records to calculate payroll based on the employee’s applicable pay structure.

Yes. Companies can create salary templates that define the combination of earnings, deductions, and government-mandated contributions applied to employee groups.

Yes. Tubo allows companies to create and configure salary rules for different salary components, including earnings and deductions.

Tubo supports SSS, PhilHealth, and Pag-IBIG/HDMF contribution rules, with the system applying the applicable government-issued tables configured in the system.

Yes. Tubo's annual working days configuration can be used to calculate the daily equivalent of a monthly salary and estimate a monthly salary from a daily rate.

Yes. Timekeeping records can flow into payroll and be used in payroll computation, reducing the need for manual re-entry and reconciliation.

Yes. If you only want to use Tubo for Payroll, you can upload your existing timesheet from another timekeeping system instead of manually entering time records. This allows Tubo to use your existing attendance data for payroll computation.

Tubo’s employee exit functionality supports final pay computation... for resigned, terminated, and end-of-contract employees.

The system can cover unpaid salary up to the last working day, pro-rated 13th-month pay, unused leave conversion, other earnings, tax refund/payable, and applicable deductions.

Tubo Payroll connects with Tubo Salary Disbursement, allowing approved payroll amounts to be prepared for salary disbursement to the employee's Tubo E-Wallet, bank account, and other e-wallets.

Tubo Salary Disbursement allows companies to disburse employee salaries directly through Tubo by funding their Activated Organization Account and using it to process approved salary payments—all in one platform.

To use Tubo Salary Disbursement, the company first needs to submit the required KYB and due diligence documents for verification. The review typically takes up to 3 working days. Once approved, the company’s Organization Account will be activated. The company can then cash in/fund the Organization Account, which can be used to disburse employee salaries through Tubo.

You can fund your Organization Account by depositing funds to our partner, TraxionPay’s designated bank account, obtaining the official deposit receipt, and submitting the receipt and required deposit details through the Cash In section of Tubo Web for verification and processing.

No. Tubo Salary Disbursement does not require a minimum Average Daily Balance (ADB).

Yes. Tubo Payroll connects with Salary Disbursement, allowing approved payroll to be disbursed directly to Tubo E-Wallets, bank accounts, and other e-wallets.

Tubo provides a digital alternative to cash payroll by allowing salaries to be sent directly to Tubo E-Wallets, bank accounts, and other e-wallets.

Yes. Employees who do not have a bank account can use their Tubo E-Wallet to receive their salary.

Employees can activate their Tubo E-Wallet through eKYC or Manual KYC with assistance from HR. Employees are required to submit one (1) valid primary ID or two (2) secondary IDs, along with completing a liveness check, as part of the verification process. Activation can be completed within 48 hours, subject to verification and approval of the submitted documents.

Yes. Employees can use their Tubo E-Wallet to transfer funds, pay bills, buy load, and cash out, subject to applicable terms and conditions.

Yes. Aside from transferring funds from their Tubo E-Wallet to another Tubo E-Wallet, employees can also conduct transfers to banks and e-wallets.

The Maker should prepare the salary transaction using Tubo’s standard template or your company’s existing salary file format. If you use your own template, it must include the required employee and payroll information needed for processing.

Tubo uses a Maker-Checker-Approver workflow to provide control over salary transactions:

Maker – Creates and submits the salary transaction.
Checker – Reviews and validates the transaction, then forwards it to the Approver. The Checker may also reject the transaction if corrections are needed.
Approver – Reviews the validated transaction and approves or rejects it before disbursement.

Once the salary batch has been prepared, reviewed, and approved through the Maker-Checker-Approver workflow, Tubo can process approximately 10 employee salary transactions per minute. Actual receipt of funds may vary depending on the destination bank or e-wallet and its processing time.

Yes. A salary transaction marked as “Successful” indicates that the transaction has been successfully processed to the employee’s designated account or e-wallet.

Tubo HRIS provides a centralized digital 201 File where companies can securely manage and organize employee information in one place.

Tubo allows you to record important employee information, including employment and payroll details, personal information, government details, leave credits, employee history, and other personnel records.

Yes. Tubo helps move employee records from paper-based files to a digital, searchable 201 File, reducing paperwork and making records easier to manage.

Yes. Companies can upload and store employee documents directly in the employee’s 201 File, making important records easier to organize, access, and manage.

Yes. The 201 File can accommodate different employee types, such as Regular, Probationary, Contractual, and On-Call employees.

Yes. Employee information can be integrated with payroll to support the computation of daily, monthly, and hourly rates, as well as other compensation details.

Yes. Tubo connects HRIS and Payroll, allowing employee information maintained in the 201 File to support payroll processing and reduce duplicate data entry.

Yes. Tubo HRIS includes Leave Credits, allowing companies to maintain employee leave information as part of their centralized employee records.